Jaya takes your privacy seriously. This policy explains exactly what personal data we collect when you use jaya.onl, how we use it, who we share it with, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how Jaya handles your data.
Six core privacy commitments that every Jaya member can rely on — from the moment you register to the day you close your account.
Jaya only collects personal data that is genuinely necessary to provide the service — your name, contact details, payment information, and identity documents for verification. We do not collect data for the sake of it, and we do not build advertising profiles from your activity on the platform.
Jaya does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is shared only with the payment processors and game providers that are necessary to run the Jaya service — and only to the minimum extent required.
All personal data stored by Jaya is encrypted at rest. All data transmitted between your device and Jaya's servers is protected by TLS encryption. Your payment details are never stored directly on Jaya's servers — they are handled by the payment provider's own secure systems.
Jaya members have the right to access, correct, and request deletion of their personal data. You can request a copy of everything Jaya holds about you at any time by contacting support. Data deletion requests are processed within 30 days, subject to legal retention requirements.
Jaya uses cookies and session data only to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising trackers or cross-site tracking technologies. You can manage cookie preferences from your browser settings at any time.
Jaya retains your personal data only for as long as it is needed. Account data is kept for five years after account closure to comply with anti-money laundering regulations. After that period, your data is securely deleted from Jaya's systems unless you have an active account.
This Privacy Policy applies to the Jaya platform, operated at jaya.onl. When this policy refers to "Jaya", "we", "us", or "our", it means the Jaya operating entity and its authorised representatives responsible for processing your personal data.
Jaya is an online casino platform serving players in Bangladesh. We offer casino games, live dealer tables, fishing games, and jackpot products. To provide these services, we need to collect and process certain personal data about you. This policy explains exactly what we collect, why we collect it, and how we protect it.
If you have any questions about how Jaya handles your personal data, contact us at [email protected] before registering. We are happy to answer any privacy questions you have.
Jaya collects personal data in three ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data provided by third parties such as payment processors during transaction verification.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, National ID or passport number | Registration & KYC verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction references | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Games played, bets placed, session duration, login times | During active sessions |
| Communications Data | Support chat transcripts, email correspondence | When you contact support |
Jaya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. We do not collect data from social media profiles or third-party data brokers.
Every piece of data Jaya collects has a specific, documented purpose. We do not use your data for anything beyond what is described in this policy. The main purposes for which Jaya processes your personal data are:
Jaya does not use your personal data to build advertising profiles or to target you with third-party advertisements. Any promotional communications from Jaya are about Jaya's own products and services only.
Jaya processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Jaya shares your personal data only with the third parties listed below, and only to the minimum extent necessary for each purpose. Jaya does not sell your data to any third party under any circumstances.
All third parties that process data on Jaya's behalf are required to maintain appropriate security standards and to process your data only for the specific purpose for which it was shared.
Jaya uses cookies and similar technologies to keep the platform working correctly and to improve your experience. A cookie is a small text file stored on your device when you visit jaya.onl. Jaya uses the following types of cookies:
Jaya does not use advertising cookies or third-party tracking pixels. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to use the Jaya platform.
Jaya does not use Facebook Pixel, Google Ads tracking, or any other third-party advertising tracker on jaya.onl. Your browsing activity on Jaya stays on Jaya.
Jaya implements technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your Jaya account has been compromised, contact support immediately at [email protected] and change your password. Jaya will investigate all reported security incidents promptly.
Jaya retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods Jaya applies are:
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. Anonymised, aggregated data may be retained indefinitely for statistical analysis.
As a Jaya member, you have the following rights over your personal data. To exercise any of these rights, contact Jaya support at [email protected]. Jaya will respond to all data rights requests within 30 days.
The Jaya platform is strictly for adults aged 18 and over. Jaya does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on Jaya or attempt to use the platform in any way.
If Jaya discovers that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be deleted, and any deposits will be returned to the payment method used. If you believe a minor has registered on Jaya, please contact support at [email protected] immediately.
Jaya uses age verification checks during registration and before processing the first withdrawal. These checks are mandatory and cannot be bypassed. Providing false age information is a violation of Jaya's Terms and Conditions.
Jaya may update this Privacy Policy from time to time to reflect changes in the law, changes in how we process data, or improvements to the Jaya platform. When we make changes, the updated policy will be published at jaya.onl/privacy-policy with a revised "Last Updated" date at the top of the page.
For significant changes that affect how we use your personal data, Jaya will notify registered members by email at least 7 days before the changes take effect. Your continued use of the Jaya platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
We recommend checking this page periodically to stay informed about how Jaya protects your privacy. If you disagree with any changes to this policy, you may close your account by contacting support and requesting account closure.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the Jaya privacy team. We aim to respond to all privacy enquiries within 48 hours.
For the fastest response on data rights requests, email [email protected] with the subject line "Privacy Request" and your registered account email address. This helps us locate your data quickly and respond within the 30-day window.